A Home Filled With Memories — and Challenges

When Kim first reached out to Stillwater Properties, she wasn’t just looking to sell a house — she was looking for relief.
Her single-family home in Kenosha, Wisconsin, had been her family’s haven for more than 30 years. She and her late husband had raised their children there, creating a lifetime of memories within those walls. But over time, what was once a place of comfort had become a heavy burden.

After her husband passed away in 2007 and a serious arm injury in 2016 left her with limited mobility, maintaining the aging home became nearly impossible. From crumbling porch steps to outdated bathrooms and original plumbing and electrical systems, the property required major repairs she could no longer take on — physically, emotionally, or financially.

Why Listing With an Agent Wasn’t an Option

Traditional home selling wasn’t realistic for Kim.
Listing with an agent would have meant months of showings, inspections, and pressure to make costly repairs just to attract buyers. The idea of preparing her home for the market while managing her health and grief felt overwhelming.

When Kim received a letter from Stillwater Properties, she decided to reach out — and within an hour, she received a response. That fast, caring follow-up set the tone for everything that came next.

A Compassionate, Customized Solution

From the very beginning, Kim’s emotions were front and center. She was open about her fears — worrying the deal might fall through, feeling sad about leaving her longtime home, and anxious about how to manage the move.

Stillwater Properties listened. Instead of treating her situation like just another transaction, the team created a solution designed entirely around her needs:

Cash offer, as-is purchase: Kim didn’t have to spend a dollar on repairs or cleaning.
Flexible closing timeline: The 45-day closing gave her time to find and settle into a new apartment.
No commissions or fees: She kept more of her home’s value.
Stress-free moving support: The team told her to take what she wanted and leave the rest — including old furniture, appliances, and basement items.

They even coordinated contractor walkthroughs around her work schedule and offered connections to movers if she needed extra help.

Overcoming Obstacles With Care

One major roadblock emerged when the City of Kenosha issued repair orders on the property. Kim worried this could derail the sale. Stillwater Properties stepped in immediately, guiding her through how to request an extension from the city inspector and working directly with the title company to keep everything on track.

At the same time, team member Kat maintained steady, personal communication. She reassured Kim at every step that the sale was secure, explained each part of the process, and kept her informed until closing day.

This hands-on guidance gave Kim peace of mind and confidence that she was in good hands — and the sale successfully closed on time.

A Life Changed for the Better

After closing, Kim expressed pure relief and gratitude. She admitted that as a natural worrier, she’d been nervous from the start, but said Stillwater’s team made everything “very, very easy.” She was able to pay off her mortgage, walk away with cash in hand, and begin a new chapter in a comfortable apartment — free from the stress, expense, and physical strain of maintaining her old home.

Her daughter shared a heartfelt testimonial:

“My mom sold her house of 30 years with Stillwater Properties. The transition from one step to the next was very smooth. After so much nerves and stress, Stillwater Properties helped with ease to get her house sold and to begin a new journey in life. Thank you to Kat and the team for such an amazing experience.”

A True Example of the Stillwater Difference

This case perfectly reflects what Stillwater Properties stands for — compassion, integrity, and real solutions for real people.
By responding quickly, providing emotional reassurance, and removing every possible burden from the seller, Stillwater helped Kim move forward with dignity and peace of mind.